Why We Don’t Give Appliance Repair Quotes Over the Phone or Email
Have you ever called an appliance repair company and asked, “How much will it cost to fix my dishwasher or fridge?”
It’s a fair question—but the truth is, we can’t give you an accurate quote without seeing the appliance first.
At Starfix Appliance Repair, we believe in doing things right. That means no guessing, no surprises, and no misleading estimates. Here’s why inspections come first.
1. Every Appliance Problem Is Unique
Two appliances of the same model can fail in completely different ways. One fridge might need a thermostat replacement. Another might have a failed compressor.
The only way to be sure is to:
- Test the components
- See and hear how it’s behaving
- Diagnose the issue in person
That’s why we always start with a professional appliance inspection.
2. We Quote Based on Facts—Not Assumptions
Once your inspection is complete and the inspection fee is paid, we prepare your quote. This includes:
- A summary of the issue
- Required parts and labor
- A clear repair fee—with the inspection fee deducted if you go ahead
This protects you from inflated quotes and gives you control over the decision.
3. Guessing Hurts Everyone
Some companies throw out “ballpark” numbers to win your call. But here’s what usually happens:
- They show up and say it’s a different issue (and price)
- You wait longer for the right parts
- You get frustrated with delays and costs
We won’t play that game. We give real quotes based on real inspections.
Want to speed up your repair? Here’s how to help us fix it on the first visit.
4. We’re Not the Cheapest—We’re the Most Honest
Yes, some places might seem cheaper up front. But their quotes often:
- Leave out parts or labor
- Come with hidden travel charges
- Don’t include diagnostic testing
We’re upfront from the start. Our appliance inspection fee includes the visit, diagnostics, and expertise. And if you approve the repair, we subtract it from the final bill.
5. We’ve Seen It All—And That’s Why We Do It This Way
With thousands of successful appliance repairs across the Lower Mainland and Fraser Valley, we’ve learned what works.
Accurate quotes come from experienced technicians seeing the issue with their own eyes—not from a phone call or email.
Our job is to give you honest answers, the right repair, and no wasted time.
Need Honest Appliance Repair? Here’s What to Expect:
- We arrive ready to inspect your appliance
- You pay the inspection fee after the visit
- We provide a quote based on verified findings
- If you approve, the inspection fee is deducted from your repair
If we can’t fix it—you don’t pay the repair fee.*
(*Excludes the inspection fee)
📍 Service Areas:
Surrey, Vancouver, Burnaby, Richmond, New Westminster, Langley, Coquitlam, Delta, White Rock, Abbotsford, Chilliwack, Mission, Port Moody, Pitt Meadows, Maple Ridge, North Vancouver, West Vancouver, and more.
📞 Call us at 604-900-2105
🌐 Book now at https://starfix.ca
Reliable repairs start with the right diagnosis. Let’s do it right the first time.
