Dishwasher repair by a Starfix technician
Home › Services › Dishwasher Repair

Dishwasher Repair usually in one visit

Dishwashers that won’t drain, won’t fill, leak or leave the dishes dirty, repaired across Metro Vancouver and the Fraser Valley, seven days a week from 8am to 8pm.

Request a service callCall 604-900-2105
90%fixed on the 1st visit
90-dayparts & labour warranty
$0if we can’t fix it
7 days8am–8pm, same-day in most areas

Common dishwasher problems, and how we fix them

Dishes still dirty, water left in the tub, or a strange noise? These are the faults we see most. Tap a card to see how we fix it.

Inside a dishwasher: the sump and drain pump housing with the cover removed

Not draining

Water left in the tub after a cycle means a blocked pump or a kinked hose. We clear it, and replace the hose if needed.

If your dishwasher isn’t draining after a wash cycle, it could be because of a number of issues. Even just a little bit of water is cause for concern—you are not supposed to see any water after a cycle has been completed. If there’s still excessive water inside of the machine, it’s likely a sign of a more serious problem.

One reason for a dishwasher refusing to drain could be a blockage in the drain pump, usually created by food debris, pieces of broken glass, or any other item.

Assuming your dishwasher is receiving power as normal, and the knockout plug is working, the problem likely lies within your drain hose. This bit of hardware is responsible for emptying out the water at the end of the cycle. Although the concept of the drain hose is pretty straightforward, actually knowing how to access, diagnose, and repair a faulty hose is less simple. 

A repair technician will pull your dishwasher out, and check the hose for kinks and physical damage. If the issue still isn’t clear, we’ll ensure the hose isn’t blocked by any food debris, which can pass through the drain screen if it’s not regularly cleaned. If this isn’t the issue, it could be that your drain hose is too long or is hanging down too low, causing the excess water to get backed up. 

In the event these repairs don't solve your issue, your drain hose may need to be replaced, which is a fairly straightforward repair when completed by a technician.

Kitchen tap running water into a sink

Not filling with water

Usually a failing inlet valve. We rule out the supply tap and screen first, then replace the valve.

To clean anything a dishwasher needs two things: detergent and water. When it is not filling, the most common cause is the water inlet valve. That valve is electrically operated and it fails in two ways — it stops opening at all, or it opens partially and lets through a trickle. A machine that half-fills will often still run a full cycle and leave the dishes dirty, which is why this one is frequently mistaken for a detergent or spray-arm problem.

Before the valve, there are simpler things worth ruling out. The supply tap under the sink can be partly closed after other work has been done in the kitchen, and the inlet screen can silt up in older plumbing. Both are quick to check.

If the valve is genuinely at fault it is a replacement, not a repair — they are sealed units. It is also worth knowing that a failed inlet valve can leak slowly once it starts to go, so a machine that is not filling properly and a damp cabinet floor are often the same fault.

Control panel buttons on a stainless steel dishwasher

Won’t start a cycle

No power, or no door-latch signal. We check the breaker, the latch and the control board.

A dishwasher that will not start usually falls into one of two groups: it has no power, or it has power and is refusing to run.

If there is no light and no response at all, check the breaker and the switch under the sink — many dishwashers are on a switched outlet that gets turned off by accident. If the panel lights up but nothing happens, the machine is almost certainly stopping itself. The door latch is the first suspect, because the dishwasher will not run if it cannot confirm the door is shut.

A low hum with no water movement points at the drain pump, the circulation pump or the inlet valve. A machine that lights up, beeps and then does nothing is usually a control board fault or a failed thermal fuse. Those need a technician with the service manual for your model — the diagnostic codes differ between brands, and the board is one of the few parts expensive enough that it is worth confirming before replacing.

Open dishwasher door with the rack pulled out

Door won’t latch

A shifted striker plate or a worn latch. Both are replacement parts, and we carry the common ones.

A door that will not latch is one of the easier dishwasher faults to spot and one of the more awkward to fix well. The dishwasher will not start without a confirmed latch signal, so a worn latch presents as a machine that is simply dead.

Most often the striker plate on the door has shifted, or the latch assembly itself has worn out through normal use — these are moving parts operated several times a day for years. A door that has started to drop on its hinges will also pull the latch out of alignment, and that is worth catching early, because a sagging door stresses the seal and leads to leaks.

Both the latch and the striker are replacement parts rather than adjustments. We carry the common ones. While the door is apart it is worth checking the seal at the same time, since the two usually wear together and doing both in one visit costs less than two callouts.

Bottom of a dishwasher tub with the filter area and mineral residue

Dishes come out dirty

Often a clogged filter or drain screen. We find the cause and get it washing properly again.

One of the most frustratingly common dishwasher issues is when it isn’t able to do its one job—wash your dishes. This is sometimes solvable by changing your dish washing and rinsing procedures. You may need to do a better job scraping food bits off your plate before tossing it in the dishwasher. However, sometimes even the most thorough rinse results in dirty dishes. This often means an issue with the drain screen, or the filter in your dishwasher.

An experienced dishwasher repair person will be able to quickly identify the root issue, and help you solve it and get back to quick, easy, dish cleaning.

Leaking water supply valve and copper pipe under a kitchen sink

Leaking onto the floor

The most urgent one: worn seals or a loose hose can damage your floor. Call us straight away.

This dishwasher problem has the most potential for damaging the rest of your house, and is probably the most urgent repair to call in. In some cases, this just means you overfilled the washer. But if it’s happening most or every time you run it, it probably means the seals and gaskets responsible for keeping the water inside the dishwasher are starting to fail.

This is a tough DIY fix, and we highly recommend calling a professional to have a look at it straight away.

Open dishwasher detergent and rinse aid compartment with water droplets

Dishes wet at the end

The final rinse isn’t hot enough: a heating element, thermostat or rinse aid issue.

Dishwashers do not blow hot air the way a dryer does. Most rinse the load with very hot water at the end of the cycle and let the heat held in the dishes evaporate the water — condensation drying. So if everything is coming out wet, the usual cause is that the final rinse is not getting hot enough.

That points at the heating element, the thermostat or the control that calls for the heated rinse. On machines with a separate drying element, the element is the usual failure. It is also worth checking that rinse aid is topped up, because without it water beads and clings instead of sheeting off, and plastics in particular come out soaked.

One thing that is not a fault: plastic items stay wetter than glass and china even on a perfectly healthy machine, because plastic holds far less heat. If the glasses are dry and only the plastics are wet, the dishwasher is working as designed.

Chopper blade in the sump of a dishwasher

Loud or grinding noise

Often glass or debris in the sump. Caught early it’s a clean-out; left alone it can wreck the pump.

A dishwasher should be audible but not intrusive. A new noise is worth acting on early, because most of the causes get more expensive the longer they run.

A grinding or rattling noise during the wash is very often something hard in the sump — a fragment of glass, a fruit stone, a bit of bone. The chopper blade or the circulation pump impeller is hitting it on every rotation. Caught quickly that is a clean-out; left alone it chews the impeller and becomes a pump replacement.

A humming or droning noise with poor cleaning performance usually means the circulation pump bearings are going. A knocking that comes and goes is often a spray arm striking a tall item in the lower rack, which is free to fix — reload and listen again before calling anyone. A loud buzz as the machine starts or drains points at the drain pump.

If the noise started suddenly rather than gradually, stop using the machine and have it looked at. Running a pump against an obstruction is how a cheap repair turns into an expensive one.

More about dishwasher problems

Have you been opening your dishwasher after running it, only to find half your dishes still dirty? Is your pre-wash rinse getting longer and longer? Having a dishwasher can be a huge convenience, but it can just as easily become a hassle if it’s not in good shape. That’s where Starfix's appliance repair service comes in!

Although many common issues found in household dishwashers can be fixed by cleaning or replacing the drain screen or hose, it can be difficult to accurately diagnose the problem. Furthermore, more complex issues, such as a failing drain pump, motor, or soap dispenser, will usually need an experienced technician to identify, and specialized tools to fix.

Thankfully, a dishwasher malfunction is usually easy to identify. Either your dishes come out still dirty (or sometimes dirtier than when they went in), you’re noticing a strange noise while it’s running, or perhaps it’s still full of water when you go to open the door. Other dishwasher issues we commonly run into through our work at Starfix include:

Repair or replace?

Most dishwasher faults are a single worn part: a pump, a valve, a latch, a heating element or a seal. Those are inexpensive next to a new machine and its installation, which is why we usually recommend repair on a dishwasher that is otherwise sound. You get a firm quote first, and if it isn’t worth repairing, we say so.

Usually worth repairing

  • Drain or circulation pump
  • Water inlet valve
  • Door latch, striker or hinge springs
  • Heating element or thermostat
  • Door seal, spray arm or hose

Worth weighing up

  • A rusted or cracked tub that leaks
  • A failed control board on an older machine whose part is discontinued

How a dishwasher repair visit works

Starfix technicians work on dishwashers every day, across every major brand — Bosch, Miele, KitchenAid, Whirlpool, Samsung, LG, Frigidaire, Maytag and more. That matters more with dishwashers than with most appliances, because the same symptom points somewhere different depending on the machine. A Bosch that will not drain is usually telling you something different from a Whirlpool that will not drain, and guessing wastes a visit.

Our vans carry the parts that actually fail: drain pumps, water inlet valves, door latches and striker plates, circulation pumps, float switches and door seals. That stock is why roughly 90% of our dishwasher calls are finished on the first visit. Every repair carries a 90-day parts and labour warranty, and we are out seven days a week between 8am and 8pm.

BookGive us the model number and the symptom, or any error code, so we bring the right parts.
DiagnoseWe read the dishwasher’s service mode and stored fault history rather than guessing.
QuoteYou get a firm price and approve it before any work starts.
RepairCommon parts are on the van, so about 90% of jobs finish on the first visit, with a 90-day warranty.

Dishwasher repair near you

Appliance repair across Metro Vancouver and the Fraser Valley — from West Vancouver to Agassiz.

Map of Starfix appliance repair service areas across Metro Vancouver and the Fraser Valley
32 communitiesSame-day in most areas8am–8pm 7 days

Vancouver, North Shore & Richmond

Delta, Surrey & White Rock

Langley & the Fraser Valley

Brands we repair

Every major brand sold in Canada. Pick yours for the faults we see most often.

AEG---logoAmanaAriston-Appliance-RepairAsko_logoBeaumark-Appliance-RepairBertazzoni appliance repair - brand serviced by StarfixBlomberg-Appliance-RepairBosch-Appliance-RepairDacor-Appliance-RepairDanby-Appliance-RepairElectrolux Appliance RepairFisher & Paykel Appliance RepairFrigidaire-Appliance-RepairGE-Appliance-RepairHaier-Appliance-Repairikea-appliance-repairInglis-Appliance-RepairJenn-Air-Appliance-RepairKenmore-Appliance-RepairKitchenAid Appliance RepairLG-Appliance-RepairMaytag-Appliance-RepairSamsung-Appliance-RepairSharp appliance repair - brand serviced by StarfixSub-Zero-Appliance-RepairThermador-Appliance-RepairViking-Appliance-RepairWestinghouse-Appliance-RepairWhirlpool-Appliance-RepairWolf-Appliance-Repair

Dishwasher repair: common questions

Is it worth repairing a dishwasher?

Usually, if the fault is a pump, a valve, a latch, an element or a seal, which covers most calls. A leaking tub or a discontinued control board on an older machine is when replacement makes more sense, and we will tell you which it is.

Why is there water in the bottom of my dishwasher?

You are not supposed to see standing water after a completed cycle. It usually means a blocked filter or drain screen, a kinked or blocked drain hose, or a failing drain pump.

How much does dishwasher repair cost?

You get a firm quote after diagnosis and you approve it before any work starts. If we can’t fix it, you don’t pay.

Do you repair integrated and panel-ready dishwashers?

Yes. They need releasing from the cabinetry before diagnosis, which we allow time for when booking.

How soon can you come?

Same-day in most areas, seven days a week from 8am to 8pm.

Before you call, DIY guides: Repair dishwasher: what to check first · How to repair a dishwasher
Related repairs: Garburator repair · Washing machine repair · Stove, range and oven repair · All appliance repair services

Areas That We Service

Map of Starfix appliance repair service areas across the Lower Mainland and Fraser Valley
Starfix Appliance Repair

Request A Service Call

or call 604-900-2105

We never spam, we hate it too.