Understanding Appliance Warranties & Extended Warranties – What You Need to Know Before Calling for Repairs

If your appliance breaks down, your first instinct may be to call a repair technician right away—but before you do, it’s essential to check your manufacturer’s warranty or extended warranty coverage. Every brand has different policies, and not all repairs are covered. Knowing what’s included could save you money and frustration.

At Starfix Appliance Repair, we work with multiple warranty providers, but we also handle non-warranty appliance repairs across Surrey, Langley, Tsawwassen, and surrounding areas. Here’s what you need to know before scheduling a repair.


1. Is Your Appliance Still Under Manufacturer’s Warranty?

Most new appliances come with a standard 1-year warranty, covering parts and labor for manufacturing defects.

📌 Before calling for a repair, check:
The purchase date – If your appliance is less than a year old, it’s likely still under manufacturer warranty.
Warranty documents or online registration – Some brands allow you to check coverage by entering your model number online.
Proof of purchase – Retailers often require a receipt to confirm warranty eligibility.

🚨 If your appliance is still under warranty, DO NOT attempt DIY repairs—this can void your coverage! Instead, call the manufacturer or warranty provider first.


2. What’s Covered in an Extended Warranty?

Many people purchase extended warranties for added protection, but not all warranties cover everything.

Commonly Covered:

  • Major part failures (compressors, motors, electronic control boards)
  • Labor costs for covered repairs
  • Replacements if an appliance is deemed unrepairable

Usually NOT Covered:

  • Cosmetic damage (scratches, dents, discoloration)
  • Accidental damage (water spills, misuse)
  • Regular maintenance issues (clogged filters, dirty condenser coils)
  • Improper installation problems

Pro Tip: If you have an extended warranty, call the provider before scheduling a repair to confirm what’s covered.


3. How Different Brands Handle Warranties

Not all manufacturers handle warranty repairs the same way.

Here’s a quick breakdown of how major appliance brands manage their warranty claims:

  • Whirlpool, Maytag, KitchenAid – Require authorized technicians only for warranty repairs.
  • Samsung & LG – Often require direct manufacturer service calls for warranty claims.
  • GE & Frigidaire – May allow third-party authorized repair providers.
  • Bosch & Miele – Typically offer extended coverage for premium models.

📌 Before booking a repair, check with your manufacturer or extended warranty provider to see if they require an authorized service provider.


4. When to Call Starfix for a Non-Warranty Repair

If your warranty has expired, you’ll need a trusted repair service to get your appliance back in working order.

Starfix Appliance Repair is your go-to choice for:
Fast & reliable appliance repair in Surrey, Langley, and Tsawwassen, the Lower Mainland and Fraser Valley.
Refrigerator repair emergency service for out-of-warranty units
Washing machine repair in Surrey BC & surrounding areas
Dishwasher, dryer, and oven repairs with transparent pricing

We handle all major brands and ensure that our work meets or exceeds manufacturer standards.

🚨 Pro Tip: If your manufacturer’s warranty just expired, check your credit card—some cards provide an extended warranty benefit if the appliance was purchased with that card.


5. What to Do If Your Warranty Repair Is Denied

Sometimes, warranty claims get denied due to various reasons:
Lack of proof of purchase
Signs of improper installation or misuse
Unauthorized repairs voiding the warranty

📌 If your claim is denied, don’t worry! Starfix offers affordable non-warranty appliance repairs across the Lower Mainland and Fraser Valley.


Book Your Appliance Repair Today – Warranty or Not!

If your warranty covers your repair, contact your manufacturer or extended warranty provider.

If it doesn’t, or you’re looking for fast, affordable non-warranty repairs, Starfix Appliance Repair is here to help!

📞 Call 604-900-2105 or book online at Starfix.ca


Call to Action

Reach out to Starfix Appliance Repair for professional maintenance and repair services across Vancouver, Burnaby, New Westminster, Surrey, and other areas in the Lower Mainland. Trust our team to provide top-notch care for your appliances. Call us today at 604-900-2105 to schedule your next service appointment.

Appliance Repair Service in:
Vancouver, Burnaby, New Westminster, Surrey, Richmond, Coquitlam, Port Coquitlam, Port Moody, North Vancouver, West Vancouver, Delta, White Rock, Langley City, Langley Township, Maple Ridge, Pitt Meadows, Abbotsford, Chilliwack, Mission.


Customer Testimonial

🌟 5-Star Review
“I wasn’t sure if my fridge was still under warranty, but Starfix walked me through the process. When I found out the repair wasn’t covered, they got it fixed quickly for a fair price. Fantastic service!” – Mark R.

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