Gas cooktop repair by a gas-certified technician
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Gas Appliance Repair by gas-certified technicians

Gas stoves, ranges, ovens and dryers that won’t light, won’t heat or burn with the wrong flame, repaired across Metro Vancouver and the Fraser Valley, 8am to 8pm daily.

Request a service callCall 604-900-2105
Gas-certifiedtechnicians on staff
90-dayparts & labour warranty
$0if we can’t fix it
7 days8am–8pm, same-day in most areas

Common gas appliance problems, and how we fix them

A burner that won’t light, a yellow flame, or a smell of gas? These are the faults we see most. Tap a card to see how we fix it.

Gas burner ring lighting

Not igniting properly

A weak igniter, a dirty burner or the flame sensor. We test, then clean or replace.

If your gas stove, oven, or dryer isn’t igniting or heating properly, it could be due to several issues. Even a minor ignition delay or weak flame is cause for concern—your appliance should ignite and function smoothly every time you use it. If it struggles to ignite or doesn’t heat up efficiently, it’s likely a sign of a more serious problem.

One common reason for ignition failure is a clogged burner or pilot light, often caused by grease buildup, debris, or wear and tear over time.

Assuming your gas supply is functioning normally and there are no external obstructions, the problem could lie within your ignition system. This includes components such as the igniter, spark module, or safety valve, which regulate gas flow and ignition. While these parts may seem simple, accessing, diagnosing, and repairing them requires specialized knowledge and tools.

A repair technician will inspect the appliance, clean or replace faulty components, and ensure the burners, igniter, and gas lines are all functioning correctly. If the issue still isn’t clear, we’ll check for gas pressure inconsistencies or thermostat malfunctions, which can prevent proper heating.

If these repairs don’t resolve the problem, replacing the faulty igniter or gas valve may be necessary—a task that should always be handled by a certified gas technician for safety and compliance.

Person checking a kitchen oven

Gas oven slow to preheat

The classic ageing-oven fault: a weak igniter that still glows but is slow to open the gas valve.

This is the classic ageing gas oven fault, and it is almost always the igniter. On most gas ovens the igniter does two jobs: it glows hot enough to light the gas, and the current it draws is what holds the safety valve open. As it ages it still glows — often brightly — but draws less current, so the valve takes longer and longer to open.

The tell is timing. Watch the igniter when the oven calls for heat: if it glows for more than about ninety seconds before the burner lights, it is on its way out, even though it looks fine. Eventually it will glow without the burner ever lighting at all. Because a glowing igniter looks healthy, this fault is frequently misdiagnosed as a valve or thermostat problem. It is an inexpensive and common part, and replacing it before it fails completely saves an emergency call on a weekend.

Gas burner flame with orange and blue colours

Yellow or orange flame

A yellow or orange flame means incomplete burning and carbon monoxide. Act the same day.

A healthy gas burner burns blue, with a crisp inner cone. A flame that is yellow, orange or lazy means the gas is not getting enough air to burn completely, and incomplete combustion produces carbon monoxide. This is not a cosmetic complaint; it is the one symptom on this page that is worth acting on the same day.

The common causes are a blocked burner port, a burner cap seated wrongly after cleaning, a clogged air shutter, or a regulator delivering the wrong pressure. Soot or black marks on the underside of pots, a persistent smell while cooking, or condensation on nearby windows all point the same way. If you do not have a working carbon monoxide alarm near the kitchen and sleeping areas, fit one before anything else — it costs very little and CO has no smell. Stop using the appliance and have it looked at.

Gas meter and pipes on a wall

Smell of gas

Turn the appliance off, leave, and call a professional.

A gas leak is one of the most serious issues you can encounter with a gas appliance, posing potential safety hazards to your home and occupants. If you notice a gas smell near your stove, oven, or dryer—especially when it’s off—it’s critical to turn off the appliance immediately and call a professional.

In some cases, a gas odor may be caused by a loose connection or an overfilled burner, but if the smell is persistent, the problem likely stems from:

  • A worn-out gas valve or regulator, leading to uncontrolled gas flow.
  • A damaged gas line, allowing gas to leak from the appliance.
  • Faulty seals or gaskets, failing to contain gas within the system.

🚨 Gas leaks should never be ignored or treated as a DIY fix. Contact a Certified Gas Appliance Technician immediately to inspect, repair, and ensure your appliance is operating safely.

Yellow gas shut-off valve

Poor gas flow

The most common cause is a faulty gas valve. We test the flow and the valve.

For a gas appliance to function properly, it needs two key things: a steady gas supply and a reliable ignition system. If your gas stove burners won’t ignite, your oven isn’t heating, or your gas dryer isn’t drying clothes, the problem could be due to a disruption in the gas flow.

The most common cause of this issue is a faulty gas valve, which may not be opening correctly to allow gas into the appliance. Other potential causes include:

  • A clogged burner or pilot light, restricting proper ignition.
  • A malfunctioning regulator, preventing gas from flowing at the right pressure.
  • A disconnected or damaged gas line, stopping fuel from reaching the appliance.

A Certified Gas Appliance Technician will inspect the gas connections, test the gas valve, and ensure the appliance is receiving the correct fuel supply. If necessary, we’ll replace the faulty components and ensure safe operation.

If these repairs don’t solve the issue, your gas pressure regulator or valve assembly may need to be replaced, which is a straightforward repair when completed by a professional technician.

Gas hob with four burners

Won’t start

A faulty ignition system, a defective gas valve or the controls.

If your gas stove, oven, or dryer isn’t starting, it could be due to several issues. If you attempt to turn it on and hear a clicking sound but nothing happens, or if there’s no response at all, the problem may be caused by:

  • A faulty ignition system, preventing the burner or heating element from igniting.
  • A defective gas valve, stopping gas from flowing to the appliance.
  • A malfunctioning control board, failing to send the proper signals to start the appliance.

These issues should only be diagnosed and repaired by a Certified Gas Technician, as working with gas components requires specialized expertise and safety precautions.

At Starfix, our Certified Gas Appliance Technicians will inspect the igniter, gas valve, and control board, ensuring your appliance is functioning safely and efficiently. If necessary, we’ll replace any faulty components and get your gas appliance up and running again.

Blue flame on a gas burner under a pot

Not heating properly

The burners, igniter, valve or thermostat. We find which part is failing.

One of the most frustrating issues with gas appliances is when they fail to perform their primary function—producing heat. If your gas stove isn’t cooking food evenly, your oven isn’t reaching the right temperature, or your dryer isn’t heating clothes properly, there may be an underlying issue with key components.

While some heating problems can be solved with routine maintenance, such as cleaning burners or adjusting thermostat settings, other causes require professional attention. These may include:

  • A faulty igniter, preventing the gas from igniting properly.
  • A clogged burner or pilot light, restricting gas flow.
  • A malfunctioning gas valve, failing to regulate the fuel supply.
  • A broken thermostat or temperature sensor, preventing accurate heat control.

A Certified Gas Appliance Technician will quickly diagnose the issue, repair or replace faulty parts, and restore your appliance’s heating efficiency, so you can get back to hassle-free cooking, drying, or baking.

Wall oven in a kitchen

Door won’t close properly

A misaligned striker plate or a worn latch. It leads to heat loss and safety hazards, so don’t leave it.

A gas oven or dryer door that won’t latch properly can prevent the appliance from operating safely and efficiently. While this issue might seem minor, it can lead to heat loss, safety hazards, and inefficient performance.

The most common causes include:

  • A misaligned striker plate, preventing the latch from engaging.
  • A worn-out or broken door latch, making it difficult to keep the door securely closed.
  • Hinges that have become loose or damaged due to regular use.

A Certified Gas Appliance Technician will inspect the latch assembly, striker plate, and door hinges, making adjustments or replacing faulty parts as needed.

If your gas oven or dryer door won’t stay closed, don’t force it—contact us for a quick and professional repair to restore safe and proper functionality.

More about gas appliance problems

Have you noticed your gas stove burners not igniting properly, your oven taking too long to heat, or your gas dryer not drying clothes efficiently? Gas appliances are essential for daily convenience, but when they stop working as they should, they can become a major hassle. That’s where Starfix's Gas Appliance Repair Service comes in!

While some common gas appliance issues, like a clogged burner or a faulty igniter, can be resolved with basic maintenance, accurately diagnosing and fixing a gas-powered appliance requires expertise. More complex issues—such as a faulty gas valve, a failing thermostat, or a malfunctioning regulator—often require a certified gas technician with the right knowledge and specialized tools to safely complete the repair.

At Starfix, our Certified Gas Appliance Technicians are trained to diagnose, repair, and ensure the safe operation of all major gas appliances, including gas stoves, ovens, dryers, and fireplaces. Whether it’s a minor issue or a major repair, we’ll make sure your gas appliances are back to working efficiently and safely.

Need a gas appliance fixed? Contact us today, and we’ll take care of it!

Thankfully, a gas appliance malfunction is usually easy to identify. Either your burners won’t ignite, your oven isn’t heating properly, or your dryer isn’t drying clothes as it should. You may also notice strange noises while it’s running, or even a gas smell, which can indicate a serious issue. Other gas appliance issues we commonly run into through our work at Starfix include:

Repair or replace?

Most gas appliance faults are an igniter, a gas valve, a thermocouple or flame sensor, or a regulator, and those are repairable. In BC, all of this work must be done by a licensed gas technician. You get a firm quote first, and if it isn’t worth repairing, we say so.

Usually worth repairing

  • Oven or burner igniter
  • Gas valve or valve coils
  • Thermocouple or flame sensor
  • Burner cleaning and adjustment
  • Door latch or striker plate

Worth weighing up

  • A corroded burner or oven floor on an old appliance
  • A failed control board whose part is discontinued

How a gas appliance repair visit works

Gas appliances fail in a narrower set of ways than electric ones, and the usual suspects are the igniter, the gas valve, the thermocouple or flame sensor, and the pressure regulator. On gas ovens in particular, a weak igniter is far and away the most common fault — it still glows, which makes it look healthy, but no longer draws enough current to open the valve.

Gas work is where the line between a repair and a hazard is sharpest. Our technicians are certified for gas appliances, carry the igniters, valves and sensors that account for most calls, and every repair is backed by a 90-day warranty on parts and labour. If you can smell gas right now, stop reading, turn the supply off at the valve, open windows, leave the building and call from outside — do not switch anything on or off on the way out.

BookGive us the model number and the symptom, or any error code, so we bring the right parts.
DiagnoseOur gas-certified technician checks the igniter, the gas valve, the flame sensor and the gas flow.
QuoteYou get a firm price and approve it before any work starts.
RepairCommon parts are on the van, so about 90% of jobs finish on the first visit, with a 90-day warranty.

Gas appliance repair near you

Appliance repair across Metro Vancouver and the Fraser Valley — from West Vancouver to Agassiz.

Map of Starfix appliance repair service areas across Metro Vancouver and the Fraser Valley
32 communitiesSame-day in most areas8am–8pm 7 days

Vancouver, North Shore & Richmond

Delta, Surrey & White Rock

Langley & the Fraser Valley

Brands we repair

Every major brand sold in Canada. Pick yours for the faults we see most often.

AEG---logoAmanaAriston-Appliance-RepairAsko_logoBeaumark-Appliance-RepairBertazzoni appliance repair - brand serviced by StarfixBlomberg-Appliance-RepairBosch-Appliance-RepairDacor-Appliance-RepairDanby-Appliance-RepairElectrolux Appliance RepairFisher & Paykel Appliance RepairFrigidaire-Appliance-RepairGE-Appliance-RepairHaier-Appliance-Repairikea-appliance-repairInglis-Appliance-RepairJenn-Air-Appliance-RepairKenmore-Appliance-RepairKitchenAid Appliance RepairLG-Appliance-RepairMaytag-Appliance-RepairSamsung-Appliance-RepairSharp appliance repair - brand serviced by StarfixSub-Zero-Appliance-RepairThermador-Appliance-RepairViking-Appliance-RepairWestinghouse-Appliance-RepairWhirlpool-Appliance-RepairWolf-Appliance-Repair

Gas appliance repair: common questions

Who is allowed to repair a gas appliance in BC?

Only a licensed gas technician. Our technicians are gas-certified, so gas work is done by the same team, with no second trade to book.

What should I do if I smell gas?

Turn the appliance off, leave the house and call FortisBC’s emergency line before you call us.

Why is my gas flame yellow?

A yellow or orange flame means the gas isn’t getting enough air to burn cleanly, and incomplete combustion produces carbon monoxide. Have it checked the same day.

Why does my gas oven take so long to preheat?

Almost always a weak igniter. It still glows, but no longer draws enough current to open the gas valve quickly.

How much does gas appliance repair cost?

You get a firm quote after diagnosis and you approve it before any work starts. If we can’t fix it, you don’t pay.

Before you call, DIY guides: Gas appliance repairs in the Lower Mainland
Related repairs: Stove, range and oven repair · Dryer repair · Commercial appliance repair · All appliance repair services

Areas That We Service

Map of Starfix appliance repair service areas across the Lower Mainland and Fraser Valley
Starfix Appliance Repair

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