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Metro Vancouver & the Fraser Valley

LG Appliance Repair

Certified technicians, common LG parts already on the van, 7 days a week from 8am to 8pm.

  • 90% of repairs done on the 1st visit
  • If we can't fix it, you don't pay
  • 90-day parts & labour warranty
  • Emergency service, 8am–8pm daily
LG appliance repair in Metro Vancouver

LG appliances we repair

We service LG refrigerators, washers, dryers, dishwashers, ranges and wall ovens across Metro Vancouver and the Fraser Valley.

About LG appliances

LG is one of the two Korean manufacturers that reshaped the North American appliance market, and in the Lower Mainland it is now one of the brands we are called to most. Its signature engineering is the Direct Drive motor in the laundry line, which couples the motor straight to the drum instead of using a belt, and the Linear Inverter compressor in refrigeration.

Both carry a long manufacturer warranty on the part itself, often ten years. That is worth checking before you decide between repair and replacement, because the motor or compressor may be covered even when the board or sensor that actually failed is not.

What tends to fail, in our experience

  • Drain pumps on front-load washers, the most common LG laundry call we take
  • Rotor position sensors on Direct Drive washers, which show as an LE code
  • Linear compressors on 2015–2020 refrigerators, a known weak point of that generation
  • Defrost heaters on French-door fridges, reported as Er dH
  • Door hinges and gaskets on heavily used fridge doors

Why our team is comfortable with LG

Starfix appliance repair technician

Trained on the systems that matter

  • Sealed-system and compressor work, so a fridge that is not cooling does not automatically become a replacement
  • Gas-certified technicians on staff for gas LG cooking appliances — a BC licence requirement, not an optional extra
  • Direct-drive and belt-drive laundry, including bearing, suspension and drive faults
  • We read service modes and stored fault history, not just the code on the front panel

Parts, and first-visit repairs

  • We carry the common LG wear parts — pumps, locks, sensors, elements and belts — on the van
  • That stock is why roughly 90% of our jobs finish on the first visit
  • Anything we do not carry is ordered the same day from Lower Mainland distributors
  • Every repair carries a 90-day parts and labour warranty

LG error codes we see most often

If your appliance is showing one of these, quote it when you call — it usually tells us which part to bring.

Washers

OENot draining. Pump filter first, then the drain pump.
IENot filling. Taps, screens or the inlet valve.
UEUnbalanced. If it repeats empty, suspect the suspension.
dEDoor not locking.
LEMotor locked — often the rotor position sensor on direct drive.
tEThermistor out of range.

Dryers

d80 / d90 / d95Vent restricted by that percentage. A duct problem.
tE1 / tE2Thermistor fault.
AEControl communication error.
nP / PSPower supply fault — one leg of the 240V feed.

Refrigerators

Er FFFreezer fan circuit.
Er dHDefrost heater did not complete a cycle.
Er IFIce maker fan.
Er COCompressor or inverter board communication.
Er rS / rtTemperature sensor fault.

Dishwashers

OENot draining.
IENot filling.
AELeak detected in the base pan.
HEHeater fault.
nEVario motor fault.

LG repair — common questions

My LG fridge stopped cooling but the lights still work. Is it the compressor?

Often, yes. LG linear compressors from roughly 2015 to 2020 are a known failure point, and many are still inside LG's ten-year compressor warranty. We will identify it and tell you if you should claim through LG rather than pay us.

What does LE mean on my LG washer?

The motor is locked or the rotor position sensor is misreading. On Direct Drive machines it is usually the sensor rather than the motor, which is a far cheaper repair.

Are LG parts available locally?

Yes. LG is one of the better-supported brands in the Lower Mainland and we carry the common drain pumps, sensors and door locks on the van.

How much does the repair cost?

You get a firm quote after diagnosis and you approve it before any work starts. If we cannot fix the appliance, you do not pay.

Do you cover my area?

We cover Metro Vancouver and the Fraser Valley, from West Vancouver through to Agassiz, seven days a week between 8am and 8pm.

Where we repair LG appliances

Appliance repair across Metro Vancouver and the Fraser Valley — from West Vancouver to Agassiz.

Map of Starfix appliance repair service areas across Metro Vancouver and the Fraser Valley
32 communitiesSame-day in most areas8am–8pm 7 days

Vancouver, North Shore & Richmond

  • Vancouver
  • West Vancouver
  • North Vancouver
  • Kitsilano
  • Dunbar
  • Gastown
  • Yaletown
  • Richmond

Burnaby, Tri-Cities & Ridge Meadows

  • Burnaby
  • Metrotown
  • New Westminster
  • Coquitlam
  • Port Coquitlam
  • Port Moody
  • Maple Ridge
  • Pitt Meadows

Delta, Surrey & White Rock

  • Delta
  • Tsawwassen
  • White Rock
  • South Surrey
  • Surrey
  • Guildford
  • Fleetwood
  • Cloverdale

Langley & the Fraser Valley

  • Langley
  • Mission
  • Abbotsford
  • Chilliwack
  • Cultus Lake
  • Rosedale
  • Agassiz
  • Harrison Mills

Areas That We Service

Map of Starfix appliance repair service areas across the Lower Mainland and Fraser Valley
Starfix Appliance Repair

Request A Service Call

or call 604-900-2105

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