At Starfix Appliance Repair, we believe in transparency – especially when it comes to costs. This blog explains everything you need to know about our appliance inspection fee, how it connects to your appliance repair fee, and why it matters to you as a homeowner.
🔍 What Is an Appliance Inspection Fee?
The appliance inspection fee (also called a diagnostic fee or service visit fee) is what we charge to:
✔ Visit your home
✔ Examine the appliance
✔ Run diagnostic tests and identify the problem
This fee covers time, travel, and expertise to assess your appliance – it’s not an extra or hidden cost, it’s standard in the industry.
💡 What Happens After the Inspection? Why Timely Payment Matters
Once the inspection is complete and the inspection fee is paid, we prepare a detailed repair quote outlining:
- The diagnosed issue
- The parts and labor required
- The total appliance repair fee
✅ Important: We only complete and deliver the repair quote after the inspection fee has been paid.
Why? Because preparing an accurate quote requires us to fully process the diagnostic findings, source parts, and calculate labor — all of which we only do after confirming the inspection visit has been settled.
⚠ What If the Fee Isn’t Paid Right Away?
Sometimes customers delay paying the inspection fee, hoping to hold off or wait for the quote. But here’s what you need to know:
✔ No quote is completed or delivered until the inspection fee is fully paid.
✔ We provide friendly reminders to help you settle the fee promptly.
✔ Any delay in paying the fee leads to a delay in quoting — which ultimately causes a delay in scheduling and completing your repair.
We want to help you as quickly as possible — but timely payment of the inspection fee is the key that unlocks the next step in the repair process.
✅ Why Is This Policy Important?
This system ensures:
- Fairness to all customers
- Accurate quoting based on verified findings
- Efficient scheduling and turnaround times
By paying the inspection fee promptly after the visit, you allow us to:
✔ Prioritize your quote
✔ Lock in your repair slot
✔ Resolve your appliance issue as soon as possible
✅ What If You Approve the Repair?
Here’s the best part for you:
✔ If you approve the repair, we apply your inspection fee as a credit toward the final invoice.
✔ That means you’re not paying double — the fee you already paid reduces the total amount you owe for the full repair.
This ensures you get full value from your diagnostic appointment.
🚫 What If You Decline the Repair?
If you choose not to proceed after receiving your quote:
- The inspection fee remains payable for the work already done.
- This fee is non-refundable and does not carry over to future visits.
- Partial repairs, trial fixes, or free labor are not included in the inspection — the inspection covers diagnosis only.
This policy ensures fairness to all clients and respects the time and work invested during the visit.
🤝 Why This Process Benefits You
✔ You get full clarity before committing to a repair.
✔ You only pay the full appliance repair fee if you approve the job.
✔ You benefit from a deductible inspection cost — giving you control over your decision.
This approach puts you in charge while respecting the technician’s time and the service provided.
⚙️ What’s Included in the Appliance Repair Fee?
If you approve the repair, your quote will include:
- Necessary parts (if required)
- Estimated labor time
- A clean, final cost — with the inspection fee deducted
This is the appliance repair fee, which is only billed after the repair is completed.
🧾 Summary: What You Can Expect
| Step | What Happens | Do You Pay? |
|---|---|---|
| Inspection Visit | We diagnose your appliance and explain the issue | Yes, inspection fee |
| Repair Quote | Sent after inspection is paid | No upfront cost |
| Repair Approved | Work completed, inspection fee applied | Yes, repair fee minus inspection |
| Repair Declined | No further work done | Inspection fee stands |
📆 Ready to Book?
Whether your appliance is leaking, refusing to start, or just making strange noises—we’re here to help.
✅ We offer weekend service from 8 AM to 8 PM
✅ We serve Surrey, Fraser Valley, and the entire Lower Mainland
✅ We provide clear pricing, full quotes, and no surprises
📞 Call 604-900-2105
🌐 Visit Starfix.ca to schedule your inspection
Reach out to Starfix Appliance Repair for professional maintenance and repair services across Vancouver, Burnaby, New Westminster, Surrey, and other areas in the Lower Mainland.
Call us today at 604-900-2105 to schedule your next service appointment.
Appliance Repair Service in:
Vancouver, Burnaby, New Westminster, Surrey, Richmond, Coquitlam, Port Coquitlam, Port Moody, North Vancouver, West Vancouver, Delta, White Rock, Langley City, Langley Township, Maple Ridge, Pitt Meadows, Abbotsford, Chilliwack, Mission.
